IPM Next Generation Project Management Suite Customer: IPM Global Partner: IPM Global Industry: Professional Services IPM is a next generation project management suite that provides a scalable solution with all the functionality needed to meet the requirements of today's busy project manager. IPM creates a unique environment for managing the day to day operations of most project staff. Accessed either from a web browser or through Microsoft Outlook, IPM seamlessly integrates email and calendar services with day to day operations.

Real Estate Advantage for Dynamics CRM Customer: Highwoods Properties, Edens and Avant, Granite Properties and many more Partner: Ascendix Technologies Industry: Professional Services A specialized solution for the commercial real estate industry built on Dynamics CRM.

RSVP Customer: Newport City Homes Industry: Other The RSVP system fulfils two primary needs within NCH. The first concerns the management of contact between NCH and external parties whether they be residents, potential residents, members of the public, service users such as other housing associations or even the media. The second concerns the presentation of accurate, relevant and succinct information to satisfy the requirements of the first need. For housing enquiries the system has been designed in such a way that a summary of information from back office systems is presented to the customer facing employee to address the majority of the enquiries likely to received. This removes from the employee the need to delve into highly specialised and sometimes convoluted systems to obtain the one piece of information required to answer the enquiry so that they may concentrate on providing service. At the same time the system records the contact and builds up a picture that transforms contact from the purely transactional to relational.

One Framework: Many Applications.

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